Terms of service
1. Introduction
The domain www.murzban.in, including all web pages thereof (the “Website”), is operated by Murzban (“Murzban”, “we”, “us” or “our”). Through the Website, we offer our original merchandise including but not limited to clothing, accessories, and fashion items.
Your access to and use of the Website is governed by these Terms & Conditions (“Terms”), together with our Privacy Policy, Purchase Order Policy, Shipping & Delivery Policy, Returns & Exchanges Policy, Payment Policy, and any other policies introduced by us from time to time.
For any queries regarding these Terms or the Website, please contact us at murzbanofficial@gmail.com.
2. Acceptance of Terms
These Terms take effect immediately upon your access to the Website.
The Website is available only to persons who are legally capable of entering into binding contracts. If you are under 18 years of age, you are not permitted to use the Website or purchase any products from it.
By browsing or purchasing from the Website — including via mobile or tablet devices — you confirm that you have read, understood, and agreed to be bound by these Terms and all applicable policies in their entirety.
Murzban reserves the right to modify these Terms at any time without prior notice. Continued use of the Website following any such changes constitutes your acceptance of the revised Terms.
If any provision of these Terms is found to be invalid or unenforceable by a competent court, the remaining provisions shall continue in full force and effect, and the invalid provision shall be interpreted to give effect to its original intent to the greatest extent permitted by law.
3. Privacy Policy & Other Policies
By accessing the Website or sharing information with us, you consent to the collection, storage, and use of your personal information in accordance with our Privacy Policy.
In addition to these Terms, you are legally bound by our Purchase Order Policy, Shipping & Delivery Policy, Returns & Exchanges Policy, and Payment Policy, as updated from time to time. In case of any conflict between these Terms and any specific policy, the provisions of the specific policy shall prevail.
For any privacy or policy-related queries, please contact us at murzbanofficial@gmail.com.
4. Limited Use of the Website
All intellectual property on the Website — including images, text, graphics, logos, product descriptions, software, audio, and video — is owned by or licensed to Murzban. You may not use any such material without our prior written permission.
We grant you a limited, non-exclusive, revocable licence to access the Website for personal, non-commercial use only. This licence expressly excludes:
• Any commercial use, resale, or derivative use of Website content or products
• Reproduction, duplication, downloading, or copying of any Website content for any purpose
• Reverse engineering, redistribution, transmission, or licensing of any Website content or information
• Scraping, crawling, or any automated or bot-based access to the Website
We reserve the right to suspend or terminate your access to the Website at any time if you breach these Terms or misuse the Website, without liability to you.
5. Website Access & Availability
The Website may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our control. We are not liable for any loss or inconvenience resulting from interruptions in Website availability.
To the maximum extent permitted by law, Murzban shall not be liable for any direct, indirect, punitive, incidental, or consequential damages arising from:
• Your use of, or inability to use, the Website
• Unauthorised access to or alteration of your data or transmissions
• Any loss of data, profits, or business arising from use or performance of the Website
• Any unplanned suspension of access due to technical reasons or governmental directives
6. Website Content
We make reasonable efforts to ensure that product descriptions, images, and pricing on the Website are accurate. However, we do not warrant that all content is entirely free from errors. We reserve the right to correct inaccuracies and update content at any time without prior notice or liability.
Product colours as displayed on-screen may vary slightly from the actual product due to photography conditions and individual screen settings.
7. User Account, Password & Security
When creating an account or placing an order, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Please notify us immediately at murzbanofficial@gmail.com if you suspect any unauthorised access to or misuse of your account.
Murzban will never ask you to share your password by email or any other means. Please disregard any such request.
We reserve the right to suspend your account if we have reason to believe there has been unauthorised access or a breach of these Terms.
8. Reviews, Comments & Feedback
We welcome your feedback, suggestions, and ideas. Any content you submit to us — including reviews or comments — may be used by Murzban for marketing, product improvement, or other purposes, without compensation to you.
By submitting content, you confirm it is your own original work, does not violate any applicable laws, and does not infringe any third-party rights. We reserve the right to remove any content that violates these Terms without prior notice.
9. Your Obligations & Prohibited Conduct
By using the Website, you agree not to:
• Violate any applicable laws or regulations
• Use a false identity or impersonate any other person or entity
• Use the Website for commercial resale or any purpose other than personal use
• Post or transmit offensive, defamatory, harmful, or unlawful content
• Introduce any malware, viruses, or harmful code to the Website or its systems
• Attempt to gain unauthorised access to any part of the Website
• Use bots, crawlers, spiders, or other automated tools to access or use the Website
• Misrepresent your association with Murzban or its products
• Harass, defame, or cause harm to any other person through use of the Website
• Portray Murzban or its products in a false, offensive, or defamatory manner
10. Hyperlinks & Third-Party Sites
The Website may contain links to third-party websites for your convenience. Murzban has no control over and accepts no responsibility for the content, terms, or privacy practices of any linked third-party sites. The presence of a link does not imply endorsement by Murzban.
11. Intellectual Property & Infringement
Murzban respects the intellectual property rights of others and expects users to do the same. If you believe any content on the Website infringes your intellectual property rights, please contact us at murzbanofficial@gmail.com with the following information:
• Your name and contact details
• A description and evidence of the intellectual property right you claim is being infringed
• Identification of the allegedly infringing material and its location on the Website
• A statement that you have a good faith belief the use is not authorised by the rights owner or by law
• A statement that the information you have provided is accurate
12. Indemnity & Release
You agree to indemnify and hold harmless Murzban and its representatives from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any applicable law, or your infringement of any third-party rights.
You expressly release Murzban from any liability arising from the actions or omissions of third-party suppliers, courier companies, or logistics partners involved in fulfilling your order.
13. Disclaimer & Limitation of Liability
The Website and its content are provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by applicable law, Murzban does not warrant that the Website will be uninterrupted, error-free, or free from viruses.
Murzban shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products purchased through it.
14. Force Majeure
Murzban shall not be held liable for any failure or delay in performing its obligations caused by circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, civil unrest, pandemics, power outages, or logistics disruptions.
In such events, we will notify you as promptly as reasonably possible and endeavour to fulfil your order once circumstances allow.
15. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of India.
16. Waiver
Our failure to enforce any provision of these Terms on any occasion shall not constitute a waiver of our right to enforce that provision in the future. Any waiver must be made in writing by an authorised representative of Murzban.
17. Notices & Communications
All notices or communications to Murzban under these Terms should be sent to:
Murzban | Website: www.murzban.in | Email: murzbanofficial@gmail.com
We may contact you via the email address or phone number provided at the time of placing your order, for purposes relating to your order, promotions, or updates. By placing an order, you consent to receiving such communications.
18. Miscellaneous
These Terms, together with our Privacy Policy and all applicable policies, constitute the entire agreement between you and Murzban in relation to your use of the Website.
We reserve the right to introduce separate terms and conditions for any promotional offers, gift vouchers, or discount campaigns.
In case of any conflict within these Terms, the decision of Murzban shall be final.
Any material downloaded from the Website is done entirely at your own risk. Murzban is not responsible for any damage to your device or loss of data resulting from any such download.
For grievances relating to the Website or your order, please contact us at murzbanofficial@gmail.com.