Privacy Policy

At Murzban, safeguarding your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy outlines the collection, use, disclosure, and protection of the information you provide when visiting our website or using our services.

1. Information We Collect:

  • Personal Information: When you make a purchase or register for an account, we may collect personal details like your name, email address, shipping and billing addresses, and payment information. Your provision of personal/non-personal information is voluntary, and it's with your full consent, own volition, and desire to provide such information.
  • Usage Information: We gather data on how you interact with our website, including your IP address, browser type, device type, pages visited, and time spent on each page.
  • Cookies: To enhance your browsing experience, analyze trends, and understand our users' demographics and interests, we use cookies and similar tracking technologies.

2. How We Use Your Information:

  • We utilize the collected information to process your orders, communicate with you about your purchases, and provide customer support.
  • Occasionally, we may share personally identifiable information with affiliates, subsidiaries, or trusted third parties to facilitate services such as product delivery, website enhancement, or targeted advertising.
  • Your information may also be disclosed to comply with legal requests or protect our rights, property, or safety, or that of others.

3. Information Sharing and Disclosure:

  • We do not sell, trade, or rent your personal information to third parties for marketing purposes.
  • Trusted third-party service providers may access your information to assist us in website operations, payment processing, order fulfillment, and product delivery.

4. Data Security:

  • We implement reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
  • Industry-standard encryption technology is employed to secure your sensitive information during transmission.

5. Your Choices:

  • You can update your account information and communication preferences through your account settings.
  • Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

6. Children’s Privacy:

  • Our website is not intended for children under 13, and we do not knowingly collect their personal information. If collected inadvertently, please notify us immediately.

7. Applicable Law and Jurisdiction:

  • By accessing our website, you agree that Indian laws govern this Privacy Policy, and disputes will be resolved in courts at Mumbai.

8. Grievances:

  • For any questions or grievances about this Privacy Policy, contact us via letter to the 'Grievance Officer' at our registered office or via email at customercare@murzban.in.

9. Changes to This Privacy Policy:

  • We reserve the right to update or modify this Privacy Policy at any time, with changes being effective upon posting on our website.

By using our website or providing us with your personal information, you consent to the terms outlined in this Privacy Policy. For any concerns, contact us at customercare@murzban.in,