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FAQs
Frequently Asked Questions
Questions? We've already answered them — scroll down for the tea 🍵✨
How do I choose the right size?
All our products are crafted to match the size chart we provide. For the best fit, please refer to our size guide and ensure your measurements align with it before placing your order.
What are the payment methods?
We accept Visa, MasterCard, Maestro credit and debit cards, and payments through Razorpay. We also offer Cash on Delivery (COD) and Net Banking options across major banks. COD requires a minimum payment of 30% of the order value. Contact us at customercare@murzban.in or +9195015 18283 Monday to Saturday, 10 am – 6 pm (excluding national/public holidays) for a payment gateway link. No other payment methods are accepted.
How can I change my personal details or shipping address?
To update your personal details or shipping address, simply message us at +919501518283.
Do you ship internationally?
Yes, we ship worldwide! No matter where you are, we’ll deliver your favorite pieces straight to your doorstep with just a little extra cost. Once your order is processed, you’ll receive an email with all your shipping details.
What is your return policy?
We do not accept returns, as each piece is made to order.